415 FITNESS / ORDERS & SHIPPING
Frequently asked questions.
Quick answers about ordering and delivery.
Can I place an order now?
Yes. Add items to your cart, enter your contact and shipping details, and place the order. Your order is saved as pending payment before Zelle instructions appear.
How will I pay for an order?
After placing your order, send the exact total through your bank’s Zelle feature to pgrewal@att.net. Include the order number in the memo. We check payment manually; sending payment does not automatically change your order status.
Where do you ship?
We ship within the United States only. International orders and international shipping are not available.
How much is shipping?
USPS shipping is $8 per order, or free when the product subtotal is over $200 before tax. Orders at $200 or less have an $8 shipping charge. An empty cart has no shipping charge.
Will I see the full order total before paying?
Your cart shows the product subtotal, sales tax, the applicable shipping charge, and the total. Review the items, quantities, and shipping address before payment.
When will my order ship?
We verify payment before starting processing. Sign in to the account used at checkout to view your order status. USPS delivery estimates are estimates, and carrier delays may occur. Use Contact us with questions about an accepted order.
Can I correct my shipping address?
Contact us as soon as possible if your address needs correction. Whether an address can be changed depends on the order’s processing and shipment status. Include any apartment or unit number when entering your address.
What if my shipment is delayed, missing, or damaged?
Use the Contact us form with your order details and a description of the issue so we can review it. For damaged packaging, retain the packaging and provide photos when requested.
Still have a question? Contact us ↗